Everyone in the Packer Family has a solid understanding of our business and the role it plays in your business. It is with this understanding that we have built Packer on the simple principle of being great which has lead to our commitment to total quality.
What do we mean by total quality? Quality product, quality service, quality staff, quality pricing. It is our commitment to being the very best and to continual improvement.
What does total quality mean to our customers? It means you don’t have to second-guess your fasteners. It means you have a trusted, lasting fastener partner who will share your vision and goals. It means you will know that we will be there. It means we are the supplier who understands your business, where it’s been and where it’s going. It means we’re the supplier with the flexible approach to doing business that can and will do what others will not.
Total quality is the driving force behind who we are.