Technical Information

Quality policy

Packer Fastener & Supply, Inc. is committed to Exceeding Customer Expectations through Implementation and Continuous Improvement of our Quality Management System. Absolute Customer Satisfaction is the expectation and, will be achieved through supplying a Superior Product, On-time, at a Competitive Price.” Top management ensures that the quality policy

•  Appropriate to the purpose of the quality policy.
• Includes a commitment to comply with requirements and continually improve the effectiveness of the quality management system.
• Provides a framework for establishing and reviewing quality objectives.
• Is communicated and understood within Packer Fastener & Supply, Inc..
• Is reviewed for continuing suitability.

Quality objectives

Top management ensures that quality objectives, including those needed to meet requirements for threaded fasteners are established at relevant functions and levels within Packer Fastener & Supply, Inc.. The quality objectives are measurable and consistent with the quality policy.

• Meet or exceed customer expectations by effective communication and review of customer requirements.
• Provide our customers high quality products and services, on time delivery, and at a reasonable cost.
• Effectively manage our products, processes, and services to provide superior customer satisfaction.
• Promote the safety, awareness, and well being of employees through training and education.

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